a French caretaker of apartments or a hotel; lives on the premises and oversees people entering and leaving and handles mail and acts as janitor or porter
As expected, it was the concierge.
But the fundamental change to the concierge desk has come about because of technology.
This time the concierge was surprised to the point of bewilderment.
As I went into the dining-room the concierge brought me a police bulletin to fill out.