The centre operates round-the-clock in providing callers with pre-recorded messages in Cantonese, Putonghua or English and information leaflets in Chinese or English by fax.

• 该中心全日24小时运作，可向电话查询者提供粤语、普通话或英语的录音资料，并可把中文或英文的资料单张传真给电话查询者。