Supply-chain management is a total system approach to managing the entire flow of information, materials, and services from raw-material suppliers through factories and warehouses to the end customer.

• 供应链管理就是管理始于原料供应商,经由制造厂和仓库,终于最终顾客的完整的信息流、物料流和服务流的一种系统总体方法。