Still, five years ago, Hallmark executives were frustrated by disappointing profits and what seemed to be an inability to respond quickly enough to the marketplace.

• 然而，尽管如此，五年以前霍尔马克公司的经理们还是受到了挫折。公司的利润令人失望，不能对市场作出快速反应，是该进行全面改组的时候了。