Managing expectations is part of building confidence and when so much about these rescues is superhumanly complex, it is unforgivable to bungle the easy bit.

• 处理好公众期望是重建信心的一部分；况且这场拯救任务本身极端复杂，几乎非人力所能完成，在这种节骨眼儿上避重就轻，是得不到宽恕的。