If forecasted an overbooking situation, the Reservation Manager will have to assign a staff to contact all the arrivals for that day, one day.In advance, to reconfirm their time of arrivals.

• 超额预订如果预测到会有超额预订的情况；预订部经理就要分配一名员工负责联系那天预抵的客人；以便确认他们抵达时间；至少要提前一天通知.