Chapter two covers the origin of the speech act study and presents a general review on the findings of contrastive study of complaint speech drawn by the researchers both at home and abroad.

• 第二章简述了言语行为的由来和发展,并详细回顾了中外学者对抱怨言语行为的研究成果,进而总结出对抱怨言语行为研究的不足之处。