At last, this study concludes the essence and influence of pivotal factors in the process of EICC implementation by analyzing interview information and recapitulating collected documents.

• 个案相关资料蒐集步骤依序为：针对访谈问题初稿进行确认及修正、寄出邀访信函及访谈大纲、连络个案并进行访谈、访谈记录整理与分析等四个步骤。