And they turned up personally to sympathize with the victims, looking like shocked and grieving human beings (bare heads, dishevelled raincoats and tie less office shirts unbuttoned at the neck).

• 试译：他们转而亲身感受，同情灾民，有如被震撼，感到很悲伤（抢险时光着个头,雨衣蓬乱，衬衫领口纽扣敞开）。