他时刻铭记着：客户，响应，速度。麦戈文比其他所有 ceo 做得更好：给人才足够的空间发展，然后逐渐淡出。

• Craves customer contact, responsiveness, and speed. More than any other CEO around, McGovern gets it: preach the mission, provide information, give folks plenty of rope-then get out of the way.